Services Agreement

Services Agreement

You’re so close to landing that new client or account. And not just any client; but that specific account you’ve been chasing down for months. Before you close the deal and get to work you need a formal agreement to make sure your new client knows exactly which services you’re able to provide – and which you’re not.

This do-it-yourself document generator helps remove any uncertainty around kicking off a new client relationship by giving you a customised, legally-binding Services Agreement. This document is designed to be provided alongside a proposal, quote, or work order to any client you wish to offer your services to – and it’s ready to use in less than 20 minutes.
$ 499 incl GST
Services Agreement

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How does it work?

Our intuitive tool will guide you through the process step-by-step from start to finish. It’s quick, easy and simple to understand – just how legal documents ought to be.

The expert interview wizard will help you answer a few questions and prepare your document in the background. You’ll have your custom Service Agreement in 20 minutes or less.

When you’re done, print or download a PDF version for you to review, customise or sign.

What is a Services Agreement?

This is a contract that you would enter into with a particular client, which sets out the exact terms and scope of your service. It includes indemnity clauses, protection for your intellectual property, and general payment schemes to protect both you and your client.

When should I use this Services Agreement?

This document is appropriate if your business offers services (not goods) and you want to create an agreement between your business and a particular client for those services.  

If instead you want to create a single set of terms that would apply to every one of your customers, please use the Terms of Business for Services.

What topics does a Services Agreement cover?

  • Scope of work
  • Use of software/databases
  • Existing quotes or proposals
  • Payment schemes
  • Indemnity 
  • Intellectual property
  • Limitation of liability
  • Responsibility of costs
  • Termination and notice period
  • Restrictions (Non-solicitation period)
  • Standards and duties
  • Boilerplate language

What are the main decisions I need to make in creating a Services Agreement?

  • Will you distinguish between in-scope and out of scope work? If yes, you will need to decide if you will charge for out of scope work and how much the hourly rate will be.
  • Will you include an indemnity clause? You may opt for mutual indemnification, but you should take into account your respective positions. Consider who is best suited to manage the risks.
  • Will you be vesting intellectual property to the client? If not, do you want the agreement to explicitly state that the intellectual property vests in you or stay silent in the matter? The default presumption is that it stays with you, but it may be prudent to be explicit about it in order to avoid disputes later.
  • Who is responsible for costs incurred during negotiation, preparation and execution of this agreement?


What other names does a Services Agreement go by?

A Services Agreement is also known as:

  • Services Contract
  • Contractor’s Agreement
  • Contract for Services
  • Services Agreement
  • Services Agreement – Known Counterparty
  • Master Services agreement
  • MSA
  • Master Supply Agreement
  • Services Agreement for Statement of Work

* This is different from a Contract of Service which is an employment contract.

Frequently Asked Questions

The parties involved are the Provider (you) and the Receiver (your client/customers).

Generally you would need this document when a specific party is hiring your business to perform a service.

This document is intended for a particular client. The client is named in the document and bound by its terms when they sign.

This differs from a ‘Terms of Business’ document, which includes general terms that are used with multiple clients. 

Both these documents will protect both you and your clients, and the only difference is which one is more convenient for your type of work.  If you’re doing bespoke work for each client, this document is likely to be more appropriate.  If you’re doing similar work for each client, a Terms of Business is likely more apppropriate.

  • No. If you’re looking to do that, please use the Terms of Business document generator.

If you need any assistance please contact us directly, we would be happy to assist.

If you have any questions or are uncertain about any aspect of the document please do not sign it or use it, Please contact us directly and we would be happy to assist.t

Absolutely! Get in touch with us and we can provide a fixed-fee price to review it.

Services Agreement - You've got this!
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  • Download and print a PDF version instantly

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$ 499 incl GST

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Looking for something else?

What other documents might I need?

If you’re interested in a Services Agreement you might also need to think about:

  • Confidentiality Agreement  also called a non-disclosure agreements (‘NDA’) to protect your confidential information. 
  • Website Terms of Use – If some of your services are delivered online, make sure your website or online platform has a Terms of Use to govern how your clients can use your website as well as protect your intellectual property.
  • Website Privacy Policy – Australian businesses collecting any kind of personal information (e.g., names, date of birth, medical records, bank account details, addresses) may be required to comply with obligations set out in the Privacy Act 1988 (Cth).

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